Privacy & Cookies

RAW.plants by Green Up The City, located at Oude Helderseweg 85 b in Alkmaar, is responsible for the processing of personal data as shown in this privacy statement.


Green Up The City, hereinafter referred to as GUTC, processes your personal data because you use our services and/or because you provide this information to us yourself. We process the following personal data:

First and last name


Date of birth


Address data

phone number

E-mail address

IP address

Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Location data

Information about your activities on our website

Data about your surfing behavior across different websites (for example because this company is part of an advertising network)

List of customer contact details via an app

Internet browser and device type

Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at and we will delete this information.

For what purpose and on what basis do we process personal data

GUTC processes your personal data for the following purposes

Handling your payment

Sending our newsletter and/or advertising brochure

To be able to call or e-mail you if this is necessary to carry out our services

To inform you about changes to our services and products

To offer you the opportunity to create an account

To deliver goods and services to you

GUTC analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

GUTC follows your surfing behavior on various websites with which we tailor our products and services to your needs.

GUTC also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

GUTC does NOT make decisions based on automated processing on matters that can have (significant) consequences for people.

Retention periods

Most of the personal data that we process is data related to an order. We are required by tax law and our accounting obligations to keep financial and order data for a period of 7 years.

We store other data such as IP address, transaction ID, payment method and email data in our databases. We keep notes for no longer than 12 months. Please contact us if data needs to be removed via

Sharing personal data with third parties

GUTC does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. GUTC remains responsible for these processing operations.

Cookies, or similar techniques, that we use

GUTC uses technical, functional and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.

If you want to make use of your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to

To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. GUTC will respond to your request as soon as possible, but in any case within four weeks.

GUTC would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we secure personal data

GUTC takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us. By phone 085-0041772 or via



This cookie statement is used by Green Up The City, registered with the Chamber of Commerce under number: 78749484.


We use cookies on this website. A cookie is a small file that is sent along with the pages of this website and stored by your browser on the device you use to use our website. The information stored therein can be sent back to our servers on a subsequent visit. In this cookie statement we explain what this means for you.


We do not ask permission for functional and Google Analytics cookies (see below) and for cookies. For all other cookies, we ask for your permission in advance to place them.

Functional cookies

Our website places cookies that are used by default by the programming language with which our website is programmed. These ensure in particular that you can easily use our website. These session cookies mainly ensure an easy and undisturbed use of the website. These cookies are automatically deleted from your device when you close your browser. If the website contains functionality to log in, the website can detect whether you are logged in.

Google Analytics

A cookie from the American company Google is placed via our website as part of the “Google Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. We have entered into a processing agreement with Google, thereby prohibiting Google from using the analytics information obtained for other Google services. We have also disabled the forwarding of IP addresses to Google via Google Analytics.

Social media buttons

Our website contains links for social media such as Facebook and Instagram. These companies place cookies. We have no influence on that. For more information, please refer to the privacy statement and terms of these networks.

Questions, right of access, correction and deletion

For questions about our cookie policy, please contact us at

Contact details

Green Up The City

Oude Helderseweg 85 b

1817 BJ Alkmaar



Please consult this text regularly as we may change this statement at any time.

Privacy & Cookie statement January 2023


Do not sell my personal information

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights .

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy. To be eligible to opt out, you must be browsing from California.

Link how to opt out:

Please consult this text regularly as we may change this statement at any time.
Privacy & Cookie statement January 2023